Good fundraising practices I learned from my cat

Missy 2

Missy is one of four cats that live here with us. We adopted her from a local shelter about 10 years ago and she’s a sweetie. She’s the oldest and the smallest of the pack and to help her keep weight on, we feed her canned cat food every afternoon about 4 pm.  She LOVES her “tuna” as we call it and eats every last bite.

Lately, I’ve been watching her and thinking that Missy might have something to teach us about fundraising.

She knows what her goal is. Missy knows what she wants and every afternoon, she waits in her usual spot for her dinner.

She’s hopeful. When anyone walks to the kitchen at any time in the afternoon, Missy goes too, just to see if she might get fed early.

She builds relationship. She gives out lots of love during the day to those who feed her.

She expresses appreciation. She purrs and gives out love to those who help her reach her goal.

This is all good, but sometimes she’s a pest.  In fact, we’ve started calling her “Pesty Cat” because she ALWAYS wants to be fed.  This is a danger for many nonprofit fundraising folks – always showing up with their hand out for money.

If that’s how you approach fundraising, your donors will likely get tired of it.  Make sure that you ask often enough for a gift, but not too often.  It’s a fine line to walk, but one your donors will appreciate if you can get it right. If you want to take it a step further, ask your donors how often and when they’d like to be asked for a gift.  It puts your donor in charge of the relationship and they’ll be much happier.  You’ll likely see your results go up and your expenses go down.  Wondering how to do that?  Survey your donors and simply ask them what they want.

Gotta go – Missy is ready for her dinner!

Schedule your success!

It’s fundraising season!  And I bet you’re busy thinking about all kinds of things from fundraising letters to end-of-year activities.

If you really want to set yourself up for success for fundraising in the last quarter of 2010, take some time to plan your activities.  This will move you from being reactive to being proactive, and you’ll be much more likely to hit your goals.

Since most nonprofits send a fundraising letter during this time of year, I thought I’d share a tool I use and recommend to make it easier. (We’re all interested in easier, right?).

Create a production schedule for getting your letter ready and in the mail.  Start with the date you want the letters to arrive in your readers’ mailboxes, then work backward.  Allow time for stuffing the envelopes, time for printing, time for proofing, time for editing, and time for writing.  You’ll find that you need to start anywhere from several days to several weeks ahead depending on the number of letters you plan to send.  Here’s a more graphical way to create a production schedule:

(This particular schedule works for a nonprofit with a small list and they plan to print and mail the letters themselves)

November 1 Mail letters
October 30 Fold letters, stuff envelopes
October 28 Print letters
October 27 Final Proof of letters
October 25 Mailing list review
October 20 Write letter and review

 

Date

Task

Resources needed

 

Nov 1

 

Mail letters

Trip to the post office

Oct 30

Fold, stuff, seal, and stamp letters

Volunteer labor, postage stamps, envelopes, all pieces of the package

 

Oct 28

 

Mail-merge and print letters

Data list, paper/letterhead for printing

 

Oct 27

 

Final proof of letter

People to review the letter for content, accuracy and style. Checklist on page

 

Oct 26

 

Mailing list review

Your database

 

Oct 25

 

Format letter and reply card

Microsoft Word or other word processing software

 

Oct 20

 

Write letter and reply card

Samples in Units 2 & 3 of this book

 

Oct 15

 

Choose or create theme

Knowledge of current funding needs, history of previous mailings, theme ideas in this book

Big mistake to avoid in appeals

I got a couple more email appeals yesterday from local organizations.  One made a big mistake that I wanted to share with you so you can avoid it.

Overall, it was a good email appeal – photo, update on a couple of accomplishments for the year, reminder that year-end gifts are due this week, link to the website for the Donate Now button… then they also asked for me to participate in an event.

It’s a huge mistake to ask for multiple things in an appeal.  You run the risk of people being torn about which thing to respond to.  Ask for one thing and one thing only.  Make it very simple and very clear what action you want the donor to take.  Otherwise, you may be disappointed with the response you get.