Good fundraising practices I learned from my cat

Missy 2

Missy is one of four cats that live here with us. We adopted her from a local shelter about 10 years ago and she’s a sweetie. She’s the oldest and the smallest of the pack and to help her keep weight on, we feed her canned cat food every afternoon about 4 pm.  She LOVES her “tuna” as we call it and eats every last bite.

Lately, I’ve been watching her and thinking that Missy might have something to teach us about fundraising.

She knows what her goal is. Missy knows what she wants and every afternoon, she waits in her usual spot for her dinner.

She’s hopeful. When anyone walks to the kitchen at any time in the afternoon, Missy goes too, just to see if she might get fed early.

She builds relationship. She gives out lots of love during the day to those who feed her.

She expresses appreciation. She purrs and gives out love to those who help her reach her goal.

This is all good, but sometimes she’s a pest.  In fact, we’ve started calling her “Pesty Cat” because she ALWAYS wants to be fed.  This is a danger for many nonprofit fundraising folks – always showing up with their hand out for money.

If that’s how you approach fundraising, your donors will likely get tired of it.  Make sure that you ask often enough for a gift, but not too often.  It’s a fine line to walk, but one your donors will appreciate if you can get it right. If you want to take it a step further, ask your donors how often and when they’d like to be asked for a gift.  It puts your donor in charge of the relationship and they’ll be much happier.  You’ll likely see your results go up and your expenses go down.  Wondering how to do that?  Survey your donors and simply ask them what they want.

Gotta go – Missy is ready for her dinner!

Client wins!

Congrats to Vic Mende and Lions Volunteer Blind Industries for being one of the winners in the 2010 Nonprofit Tagline Awards!  Vic is a former client of mine and has taken his organization far in fundraising and public relations.  LVBI won in the Employment & Workforce Development: Volunteer Blind Industries—Our Vision Does Not Require Sight

Strong nonprofit taglines provide significant impact at little cost, but few nonprofits are benefitting. A Getting Attention survey found that 7 in 10 organizations rate their taglines as poor or don’t have one at all. That’s the gap Schwartz is aiming to help close with the Awards program.

2010’s 17 winners were selected from 70 were drawn from 2,700 nonprofit taglines entered in the 2010 competition. More than 6,100 nonprofit professionals cast votes in the final selection round! Winning taglines are highlighted in this brief video.

 

Congrats again to Vic and LVBI!

What every nonprofit should know about marketing

I interviewed Kivi Leroux Miller today about her new book “The Nonprofit Marketing Guide.”  There were several nuggets of wisdom that popped out of our conversation, and I thought I’d share them with you.

Tell stories.  Learn how to tell a story about a person your organization has helped.  A good story has a beginning, a middle, and an end.  The story should be about the person, not about your organization.

Lose the jargon.  Keep all your communications simple and easy to understand.  Your donors don’t know your industry slang and acronyms.

There’s no such thing as the general public when it comes to marketing.  The general public includes everyone.  But you don’t need to reach everyone.  You only need to reach those people who are likely to support you. You must identify the specific groups of supporters who are out there, and craft your message to them.

Be clear about your message.  Don’t try to cram too much into it.  And include a call to action.

When deciding how best to reach your audience, first consider their preferences.  If most of them are hanging out online, then you might be able to completely ditch your print newsletter.  If not, then don’t try to force them online, because it won’t work.

I encourage you to get a copy of “The Nonprofit Marketing Guide.”  It’s easy to read (my copy is already marked up, tagged, and dog-eared!) and is full of practical ideas you can implement right away.  Get yours at Amazon.