Fire up your Board!

Gail Perry teaches at VFRI

I had the privilege of hearing my friend and colleague Gail Perry present at the Virginia Fund Raising Institute recently.  Gail is a wonderful speaker and has a way of making her audience feel at ease so they can soak up all the information she shares.  I thought I’d share some of my notes from her presentation called “Fire Up Your Board!”

1. Help Board members reconnect with their passion for your organization.  Give them opportunities to practice talking about the organization and their experiences.

2. Redefine fundraising into friendraising.  So many Board members don’t want anything to do with fundraising.  Help them see that you are simply connecting people with the work you are doing through their gifts.  You’re developing friends who will be there to stand beside you for years to come.

3. Put them to work in easy, no-ask jobs.  Give your Board tasks to do that count as fundraising, but don’t require them to ask anyone for money.  Examples include inviting friends for a tour of your facility, calling to thank donors, and talking to friends in the checkout line at the grocery store about your mission.

Gail said, “We all get the Boards we deserve.”  Translation:  we get out of our Board what we put into it.  Don’t expect people to show up to sit on your Board and already know how to be a great Board member.  It won’t happen.  You must support people and teach them how to be a great Board member.

Thanks for a great presentation, Gail!

3 Critical Mistakes Made by Executive Directors

Having a strong leader at the helm of a nonprofit organization is critical for its long-term success.  Every Executive Director juggles many things including staff, Board, fundraising, and program oversight.  He or she must be focused and totally committed to the organization to successfully manage these multiple priorities.

Here are three critical mistakes that are often made by nonprofit Executive Directors that can totally derail their success as a leader.

1. Lone Ranger Syndrome.  When an Executive Director has the need to control everything, they can quickly find themselves alone.  Often, their thinking is “I can do this faster (or better) myself” and so they attempt to accomplish everything without help. 

Better idea:  A good leader needs to engage others in the work of the organization.  A huge piece of this is to trust that others will get the job done, realizing that it may not be done they way he or she would do it.  Sometimes an Executive Director must give up control in order to get much-needed help.  It’s usually better to get things done and done good enough, rather than done and done perfectly. 

2. Poor Expectations.  This mistake can cripple a relationship with a Board member, staff person, or volunteer.  In small organizations, it’s common for the Executive Director to expect that Board members will jump in to help with fundraising or will know what their responsibilities are.  The truth is that many well-meaning Board members don’t have a clue what they can do to help or what their responsibilities are.

Better idea:  A good leader is clear with others about what their job is and comes to agreement with others about desired outcomes.  Written job descriptions can be key here!  When everyone is clear about what they are supposed to do, there will be much less frustration and more positive outcomes.

3.  Majoring in the Minors.  Too often, leaders focus on things that are unimportant in the grand scheme of things.  With time being an Executive Director’s most precious resource, cannot afford to spend time on things that don’t move the organization forward.

Better idea:  A good leader focuses on the things only he or she can do and delegates the rest.  Executive Directors need to be thinking about the future, watching the bottom line, and making sure all operational activities fulfill the mission, not picking out office supplies or choosing napkin colors.

The first step in correcting any of these mistakes is to notice them.  Are you making any of these errors?  Want to change that?  Check out my upcoming training called Transformative Leadership.  In this intense, experiential training, you’ll learn how to handle these and many other issues that get in your way and cripple your leadership.  Check it out at www.getfullyfunded.com/transformative-leadership-training.

When the cat gets too big

I love days that I get to work in my office.  It gives me some quiet time to think and plan.  But today, my solitude ihas been interrupted.

Sadie is a rather large kitty and has decided that she wants to sit in my lap.  This is one of our older cats and she’s a big girl (16 pounds!).  Not only is she in my lap, but she’s purring to beat the band and insists on keeping her paw on top of my arm, making it difficult to type.  Why she isn’t upstairs pestering my daughter, I don’t know.

Now, you probably know I love my critters.  This one included.  I just don’t love her when she gets in my way. 

Which reminds me of a donor story I heard today.

My friend Lynn is an Executive Director of a good-sized organization and has a new facility manager she just hired.  He’s working out great and is followinfg her directions for keeping things clean and tidy.  There’s a long-time volunteer who also happens to be a major donor who has taken it upon himself to tell this young fellow everything he needs to know.  The only problem is that the volunteer/donor is giving the staff guy different instructions than what Lynn did.

So for Lynn, this volunteer/major donor is kind of like the cat in my lap – I love you, but don’t get in my way.  If the proverbial cat gets too big (if the volunteer/donor gets too caught up in being in charge) it can really cause problems.  Best to deal with it as soon as possible.

Lynn feels a bit caught between a rock and a hard spot. My suggestion is that she sit down with the volunteer/donor and go over the procedures for the facility and get his buy-in.  She should also let him know that she’s got the new guy well-oriented and is supporting him.  She should probably go one step further and ask the volunteer/donor to let her know if he sees things happening that he thinks needs to be addresed with the new guy.  And find a way to let the volunteer/donor know that it’s not his job to tell the new kid what to do.

This is a tough situation, trying to keep the volunteer/donor happy and engaged, but keep him out of staff business.

What would you do if it were you?  Click on the comment link and let me hear from you.

Meanwhile, I’ll see if I can convince Sadie to go find another lap!